Landlord questions, answered

You must comply with the NSW Residential Tenancies Act, which includes providing a safe property, lodging the bond correctly, maintaining repairs, and following notice periods for entry, rent increases or termination [1].

Yes, we strongly recommend it. Standard building insurance does not cover rental defaults, malicious damage by tenants, or loss of rent from vacancies.

Routine inspections are conducted every six months unless a more frequent schedule is requested. After each one, detailed digital reports with photos are provided.

Under current NSW rules (August 2026), rent can be increased at most once every 12 months: not within the first 12 months of the agreement, and at least 12 months after any previous increase. At least 60 days’ written notice is required. During a fixed term of less than two years, rent can only go up if the agreement itself sets out the increase or how it is worked out; otherwise the rent is reviewed at renewal. On periodic agreements and fixed terms of two years or more, the 60 days’ written notice applies. We manage the timing and notice correctly and keep your rent in line with the market.

We follow an automated arrears protocol starting at Day 3 and communicate with the tenant immediately. If unresolved, we proceed with tribunal processes in line with NSW law.

No, we focus exclusively on long-term residential rentals that comply with tenancy legislation and are designed for investment stability.

We begin discussions well before expiry. Options include renewal or a rent review. If a tenancy needs to end, current NSW rules (since May 2025) require a valid reason and the correct notice, as no-grounds terminations no longer apply, so we guide you on the permitted grounds and process. We handle it proactively to avoid gaps.

It’s simple. We handle the entire handover, including notification, key collection, tenant communication, and file migration, with no gap in rent, and the hands-on handover usually takes a day or two while the overall timing is set by your current agent’s notice period.

Property management is our focus, so managing your rental is what we do every day. If you are thinking of selling, our director also runs an established Sydney sales practice, so we can handle it for you or refer you to a trusted, non-conflicted agent if that is a better fit. Either way, we can guide your tenant through the process.

Yes. We’re experienced in liaising with strata managers and understand by-laws, standard area maintenance, and tenant compliance.

Recent NSW changes limit when a landlord can refuse a pet request, with set grounds and timeframes for responding. We’ll walk you through the current rules and sensible conditions before you decide, so you stay compliant and protected.

Yes. We shortlist the best applicants and provide you with summaries, including recommendations, so you can make the final call.

Not if we’re managing the property, we take care of lodging all bonds via the NSW Rental Bonds Online platform [2].

Yes. We can assess rental uplift potential, manage trades, and guide your investment strategy based on what local tenants are paying for.

No lock-ins. We operate on performance. If we don’t deliver, you’re free to leave with no penalty, but we’re confident you won’t want to.

More than collect the rent, though that is the part most people picture. A good property manager finds and vets your tenant, sets the rent to the market, runs regular inspections, coordinates repairs and maintenance, stays across the compliance and legislation, and chases arrears the moment they start, then reviews your rent so it never falls behind. The reality is the gap between an average manager and a good one shows up in your return — fewer vacant days, better tenants, and rent that keeps pace with the market.

Rental yield is your annual rent as a percentage of the property’s value — a quick read on how hard your investment is working. What counts as good depends on the property, the area and your goals: a lower yield can still be a strong hold if the capital growth is there, and a high yield sometimes reflects a trade-off elsewhere. Rather than chase a number, the more useful question is whether your rent is where today’s market says it should be. That is exactly what a considered rental appraisal answers — send us the property and we will give you a straight read.

Fair question, the name throws people. ‘Lifestyle’ is our name, not a different service: we are property managers. What the word points to is how we work — property management run so it gives you back time and headspace rather than a stream of problems landing on you. Same core job as any property manager (tenants, rent, repairs and compliance), done so your investment quietly looks after itself.